Frequently Asked Questions

What comes in my Burn Box?

Every Burn Box includes a candle from one of our curated candle designers. Our designers are selected based on the quality of their candle as well as overall fragrance and design.

When do I receive my first Burn Box?

We are so excited for you to receive your Burn Box - we ship all boxes within the first 10 business days of each month.

Can I personalize my Burn Box?

We currently do not personalize the Burn Box packages. As we continue to grow, we will notify all subscribers of additional features such as scent personalization.

Can I cancel my Burn Box subscription at anytime?

Of course! Monthly subscriptions can be cancelled after your first order is completed.